🌟 New Forbes Article Release: The Journey From Sales To Service-Driven Business 🌟
We are thrilled to announce the release of our latest article on Forbes, where CEO Eran delves into the transformative journey from sales-centric to service-driven business models. In this insightful piece, he explores the pivotal shift many businesses are making toward prioritizing service excellence and customer satisfaction.
But before we delve into Eran’s profound insights, we invite you to explore our extensive product catalog. Discover a range of offerings tailored to meet your needs and elevate your business to new heights.
In the article, Eran highlights the evolving landscape of customer service in the United States.
Consumers in the United States are getting better service than ever before due to the proliferation of newer technologies and big brands like Amazon prioritizing customer satisfaction and five-star reviews.” This underscores the growing expectation for seamless, efficient service in today’s competitive market.
Eran Mizrahi
He also touches upon the concept that many businesses are grappling with: the challenge of meeting heightened customer expectations.
If you get used to instant money-back lifetime guarantees and complaints being answered (and resolved) within a few hours, it’s hard to work with a supplier who can’t do the same, whereas informative feedback can take days, if not weeks.”
Eran Mizrahi
This highlights the necessity for businesses to adapt and innovate to meet evolving consumer demands.
Furthermore, he emphasizes the importance of collaboration in driving this narrative change.
Collaboration isn’t a natural evolution that simply happens; it’s a dedicated decision that requires procurement teams to partner with suppliers who are willing to enter a collaborative partnership and then do the footwork that will benefit both parties in equal measure.”
Eran Mizrahi
This underscores the fundamental shift towards fostering mutually beneficial relationships between businesses and their suppliers.
The article delves deeper into these concepts, offering valuable insights for businesses looking to navigate this paradigm shift successfully. We invite you to read the full article here and discover how prioritizing service excellence can drive success in today’s dynamic business landscape.
Additionally, for those interested in exploring related topics, we recommend checking out another insightful article on Forbes delving into how business middlemen in the food industry can navigate the trend of disintermediation. This article offers valuable insights into how middlemen still play a crucial role in adding value for clients.
🚀 Contact us to embark on this journey together. 🚀
