Friendly’s recall: quick summary
A packaging mix-up has led to Friendly’s Cookies & Cream ice cream being sold in Vanilla Bean cartons, creating an undeclared allergen risk. The affected batch (just 324 cartons) contains soy and wheat, which can cause severe reactions in sensitive individuals. Distributed through UNFI in Maryland, Virginia, and Pennsylvania, the product has a best-by date of November 26, 2025. Consumers are urged to check their freezers and return the product for a full refund.
Stay tuned to learn more about this recall. Want to know more about what happened?
Official details
- Date issued: August 5, 2025
- Announced by: FDA
- Company involved: DFA Dairy Brands, LLC
- Brand name: Friendly’s
- Issue: Undeclared soy and wheat allergens
- Distributed in: MD, VA, PA through UNFI
- What to do: Return to the store for a full refund
What happened?
On August 5, 2025, DFA Dairy Brands, LLC recalled 324 cartons of Friendly’s Cookies & Cream ice cream after discovering they were mistakenly packed in Vanilla Bean cartons with Cookies & Cream lids. This labeling error omitted soy and wheat allergens, posing risks to sensitive consumers. The 48 fl. oz. cartons, best by 11/26/25, were distributed via UNFI to stores in Maryland, Virginia, and Pennsylvania. No illnesses have been reported, but consumers should check their freezers and act accordingly.
Affected products
Brand | Product | Size | UPC | Best By Date | Issue | States Affected |
Friendly’s | Cookies & Cream Ice Cream | 48 fl. oz. | N/A | 11/26/25 | Undeclared soy & wheat allergens | MD, VA, PA |
What caused the issue?
The issue stems from a packaging mix-up where Friendly’s Cookies & Cream ice cream, containing soy and wheat, was mistakenly packed in Vanilla Bean cartons that lacked allergen warnings. This mislabeling poses health risks to individuals allergic to soy or wheat, potentially triggering symptoms such as hives, swelling, or severe allergic reactions. Thankfully, no illnesses have been reported so far.
Questions you might have
- What if I ate it and have allergies?
Seek medical advice immediately if symptoms appear. - Why wasn’t soy or wheat listed?
Because the Vanilla Bean carton doesn’t usually contain them. - Where was it sold?
Maryland, Virginia, and Pennsylvania. - If I ate it and I’m not allergic, should I worry?
No, you’re fine; the packaging just misled you. - How do I get my money back?
Return it to your store for a full refund. - Is this a big deal?
Yes, for anyone allergic to soy or wheat, it’s potentially dangerous. - Why didn’t they catch it sooner?
It was discovered during internal checks. - Who do I call for more info?
Friendly’s at 800-587-2259.
Here’s what you should do
- Don’t eat it if you’re allergic to soy or wheat.
- Check the lid for Best By: 11/26/25.
- Return to the store for a full refund.
- Contact Friendly’s at 800-587-2259 for more information.
Behind the brand
Friendly’s, founded in 1935, is an American ice cream and restaurant chain known for its nostalgic sundaes, family-friendly atmosphere, and colorful ice cream cartons. Today, the brand is owned by DFA Dairy Brands, LLC and distributes its ice cream products nationwide.
Other relevant recalls
- Santa Monica Seafood recalls Aldi seafood over undeclared soy
- Yellowstone recalls baked beans due to undeclared soy allergen
- Hans Kissle recalls red potato bliss salad over undeclared wheat confusion
- Taylor Farms recalls Honey Balsamic Salad Kit over undeclared sesame and soy
“In food safety, it’s not just about the ingredients; it’s about the trust you put in the label. Every recall is a chance to tighten the chain and protect consumers.” — Eran Mizrahi, CEO of Source86
Ensuring safe eats
While only a small number of ice cream cartons were affected, this recall is a reminder that in the food industry, small mistakes can lead to significant risks. Allergens are no joke, and proper labeling is a frontline defense in consumer safety.
For the industry, it’s a call to action to strengthen packaging verification processes. For consumers, it’s a reminder to check both the carton and the lid because sometimes dessert comes with surprises you don’t want.
At Source86, we help brands maintain safety and trust through high-quality bulk ingredients, private label services, and supply chain excellence. Contact us to safeguard your brand and keep your customers safe with perfectly labeled products.
